When Australian insurance brokers are asked what they value most in an insurer, the answer is consistent: speed on claims, speed on new business, and reliability across both. That broker-driven hierarchy – not brand size or commission structure – now shapes one of the market’s most consequential annual accountability mechanisms. The National Insurance Brokers Association (NIBA) opened its 2026 Broker Market Survey on August 19, conducted in partnership with research firm NielsenIQ. Open to NIBA members until Friday, September 4, 2026, the survey directly determines the winners of the NIBA Insurer Awards – the market’s most visible public ranking of insurer and underwriting agency performance as assessed by the brokers who place business with them. Award categories include Large General Insurer of the Year, Specialty Insurer of the Year, and Underwriting Agency of the Year, with winners announced at the NIBA Convention on the Gold Coast in October 2026.
