In recent years, the role of the generalist insurance broker has become markedly more demanding. The risks impacting the core lines of business for many brokers – commercial property, motor and SME business covers – have grown in complexity and unpredictability. As a result, brokers are finding that the sheer volume and sophistication of knowledge required to serve their clients effectively is now the single greatest challenge they face. The ability to keep up with evolving insurance products, regulatory changes and the nuanced risk profiles of diverse clients is now essential for success in the industry.
